Director, Sales Strategy & Operations

The Impact You’ll Have

• Support sales leadership to drive expected weekly cadence for forecasting, pipeline generation, pipeline progression and closing deals
• Optimize GTM strategy including core sales processes and productivity drivers, infrastructure and automation, regional performance
• Continually optimize our sales funnel through data, systems, strategy and process - including the sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
• Drive & support planning efforts covering sales strategy, quota setting, team structure & resourcing and account assignments
• Provide analytical thought leadership, creating meaningful business insights, implementing strategic operational priorities and developing and allocating key performance metrics
• Lead annual planning activities, including revenue growth projections and headcount planning
• Develop and deliver presentations to senior leaders and executives
• Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning

Who You Are

• 10+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
• Outstanding problem-solving and analytical skills, including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations to an executive-level audience
• Track record in excellent process design and documentation, ideally including onboarding process optimization in regulated payments organizations
• Experience successfully managing large-scale complex projects/programs
• Ability to not only think strategically, but also follow through in execution and operations
• Strong written and verbal communication skills, with an attention to detail
• A proven ability to develop tactical initiatives that improve sales productivity and performance
• Self-starter who can operate independently with minimal supervision