Director, Resource Management
About the role
About the Role
The Resource Director is a senior, strategic resourcing leader and a critical business partner to Finance, HR, Departmental Senior Leadership, and Operational teams across Real Chemistry.
This role brings both analytical rigor and people leadership to the function, translating multiple complex data sources into clear insights and driving meaningful change across resourcing practices. The Resource Director ensures that resourcing intelligence directly informs business decisions, workforce strategy, and financial performance in a dynamic, integrated services environment.
This individual operates with calm authority and a solutions-first mindset—equally comfortable presenting performance analysis to senior stakeholders and resolving complex staffing challenges—ensuring the Resource Management function is a trusted strategic partner across the organization.
Key Responsibilities
Strategic Resourcing & Allocation Leadership
- Own end-to-end resourcing across assigned Business Units and capabilities
- Make informed, data-driven staffing decisions that align to project needs, client delivery expectations, and business priorities.
- Lead resolution of complex or high-stakes staffing challenges, acting as a senior escalation point within the RM function.
- Balance client delivery, employee experience, and financial performance in all staffing decisions.
- Provide senior-level guidance on prioritization across competing demands, influencing stakeholders across a matrixed organization.
- Oversee freelancer and external resource utilization, ensuring spend aligns to budget and margin targets.
Workforce Planning & Demand Forecasting
- Own and maintain forward-looking resourcing forecasts in partnership with Department and Capability Leads.
- Proactively identify capacity risks and skill gaps, and recommend solutions (e.g., hiring, upskilling, freelance, outsourcing).
- Support workforce planning through level analysis, capacity modeling, and organizational design inputs.
- Partner with HR and Talent Acquisition to align hiring strategies to current and future demand.
Billability, Utilization & Financial Partnership
- Take accountability for achieving billability and utilization targets across the Business Unit.
- Partner closely with Finance to evaluate performance, identify risks (e.g., overservice), and optimize margin.
- Deliver monthly performance reporting with clear insights and actionable recommendations.
- Contribute to discussions around scoping, pricing, and delivery models, ensuring resourcing implications are understood.