Director, Property & Casualty Business Area Compliance

Key Responsibilities

Compliance Leadership & Strategy

• Lead the development, implementation, and ongoing enhancement of the P&C compliance program.
• Provide strategic compliance guidance and consultation to business leaders and stakeholders.
• Foster a culture of ethics, integrity, accountability, and regulatory compliance.
• Monitor emerging regulatory developments and industry trends and assess potential business impacts.

Regulatory Compliance Oversight

• Oversee compliance with applicable federal and state insurance laws, regulations, and regulatory guidance.
• Advise business partners on regulatory requirements related to claims, underwriting, product administration, producer activities, consumer protection, privacy, anti-fraud, and market conduct.
• Support implementation of regulatory changes and monitor compliance with new requirements.
• Coordinate responses to regulatory inquiries, examinations, and requests for information.

Compliance Risk Management

• Identify, assess, and monitor compliance risks across the P&C business.
• Partner with business areas to develop and implement effective controls and mitigation strategies.
• Conduct compliance reviews, monitoring activities, and risk assessments to evaluate adherence to regulatory requirements and company standards.
• Track and report compliance risks, issues, and corrective action plans.
• Provide strategic oversight of the P&C Compliance team’s execution of SOX controls testing, compliance monitoring, and quality review activities, ensuring testing is completed timely, accurately, and in accordance with established methodologies and regulatory expectations.
• Provide oversight of SOX compliance activities, including control design assessments, operating effectiveness testing, issue management, and coordination with Auditors, and business stakeholders.
• Establish performance expectations, metrics, and reporting for compliance testing, quality reviews, and SOX activities, fostering a culture of accountability, continuous improvement, and regulatory compliance.
• Provide oversight and direction to compliance team members responsible for coordinating quarterly divisional compliance meetings to help ensure accountability and timely resolution of compliance matters across the business area.
• Establish and maintain processes for monitoring emerging regulatory developments, enforcement actions, emergency orders, and industry guidance impacting the P&C business, and ensuring timely communication and action.