Director, Product Operations & Planning

Overview

Rithum is an AI-first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create repeatable patterns that benefit others. AI proficiency is a core capability, reinforced through clear standards, tooling, and ongoing support. At Rithum, you contribute to advancing our AI-first ways of working.

As the Director, Product Operations & Planning, you are responsible for defining and scaling the operating system that enables Product and Engineering to deliver with clarity, focus, and accountability. You serve as the connective layer between strategy and execution—translating company priorities into structured planning, aligned roadmaps, and disciplined delivery. You establish the frameworks, processes, and operating rhythms that drive portfolio visibility, prioritization, and execution consistency across the organization. In this role, you partner closely with Product and Engineering leadership to ensure teams are focused on the highest-impact work and that trade-offs are made intentionally and transparently. You bring rigor to how work is planned, tracked, and delivered—improving execution predictability, reducing friction, and enabling the organization to scale effectively. Your impact is measured by the organization’s ability to consistently deliver against priorities, maintain clear alignment, and build leadership confidence in product execution.

Responsibilities

Product Operating Model & Planning

• Define, implement, and continuously evolve the Product & Engineering operating model, including planning, governance, and execution rhythms
• Lead annual and quarterly planning processes (OKRs), ensuring clear alignment from company strategy through team-level execution
• Establish and enforce roadmap governance and decision-making frameworks that drive clarity, accountability, and consistency

Portfolio Visibility & Prioritization

• Build and maintain end-to-end portfolio visibility across initiatives, dependencies, capacity, and resource allocation
• Develop and operationalize prioritization frameworks that balance strategic impact, client value, and operational constraints
• Ensure product roadmaps are clear, aligned, and transparent across leadership and key stakeholders

Execution Excellence & Predictability

• Implement systems, processes, and metrics that improve delivery predictability, throughput, and execution quality
• Define and track product and operational performance metrics (e.g., roadmap health, delivery accuracy, cycle time, dependency risk)
• Identify systemic risks and inefficiencies and drive continuous improvement across Product and Engineering

Cross-Functional Alignment & Influence

• Drive alignment across Product, Engineering, Finance, and Commercial teams on priorities, sequencing, and trade-offs
• Improve collaboration models and operating cadences to reduce friction and increase velocity
• Influence leadership decisions through data-driven insights, structured problem-solving, and clear communication