Director, Partnerships Operations

Accountabilities

• • Lead the end-to-end operational lifecycle for strategic partnerships, from partner identification and onboarding through contracting, enablement, marketplace listing, launch, tier progression, and ongoing reviews.
  • Own high-volume partner administration, including registrations, applications, data collection, documentation, certifications, training requirements, and partner portal management.
  • Build and manage the operational infrastructure needed to scale an expanding ecosystem of hyperscalers, AI companies, compute providers, model companies, and marketplace partners.
  • Coordinate cross-functional inputs and dependencies across Practice Leaders, Sales, Legal, Finance, Operations, and other internal stakeholders to ensure partnership initiatives progress on schedule.
  • Manage partner program requirements, certifications, benefits, commitments, and tier progression to maximize the value generated from each relationship.
  • Translate signed partnerships into executable go-to-market motions by coordinating sales enablement, marketplace listings, co-sell processes, and internal adoption.
  • Establish and lead partnership operating cadences, including steering committee meetings, portfolio reviews, status tracking, milestone management, blocker resolution, and clear ownership of next steps.
  • Develop repeatable workflows, documentation, tracking mechanisms, and systems that reduce manual execution and enable the partnership portfolio to scale efficiently.
  • Take ownership of priority partnership initiatives while exercising sound independent judgment and balancing strategic improvements with day-to-day execution.
  • Identify opportunities to streamline onboarding, administration, certification, enablement, and partner management processes.
  • Establish clear frameworks and metrics for partnership health, performance, lifecycle management, tier progression, enablement, co-sell readiness, and ongoing partner engagement.
  • Provide senior stakeholders with visibility into portfolio performance, risks, dependencies, opportunities, and operational priorities.
  • Continuously evolve the Partnerships Operations model as strategic partnerships become increasingly integrated into broader go-to-market initiatives.

  Requirements

  • Bachelor’s degree is required.
  • 8+ years of experience in partnerships operations, business operations, professional services, sales operations, process improvement, or a related field.
  • Proven experience in partnerships strategy and program management.
  • Demonstrated ability to manage strategic initiatives alongside day-to-day operational responsibilities in a fast-paced, high-growth environment.
  • Strong ownership mindset with the ability to operate effectively at both strategic and executional levels.
  • Excellent stakeholder management and cross-functional collaboration skills, with the ability to coordinate diverse teams and priorities.
  • Outstanding written and verbal communication skills, with strong problem-solving and organizational abilities.
  • Experience managing complex workflows, portfolios, processes, and operating cadences with minimal supervision.
  • Proficiency with tools such as Salesforce, Tableau, Claude, Gemini, Slack, Google Sheets, Google Docs, and BigQuery.
  • Ability to prioritize competing demands, manage deadlines, and maintain high-quality execution across a wide range of initiatives.
  • Comfortable working independently in a globally distributed and highly collaborative environment.
  • Strong individual contributor who is willing to take hands-on ownership rather than relying solely on delegation.
  • Ability to attend scheduled virtual meetings reliably, use digital collaboration tools effectively, and self-manage workflows and priorities.
  • Must be authorized to work in the United States at the time of hire; visa sponsorship or assistance is not available.
  • Applications and professional communication must be submitted in English.

  Benefits

  • Competitive base salary with eligibility for a discretionary bonus.
  • 401(k) retirement plan.
  • Medical, dental, and vision insurance plans.
  • Basic life insurance coverage.
  • Short-term and long-term disability coverage.
  • Flexible spending, dependent care, and health savings accounts.
  • Access to telehealth and virtual healthcare services.
  • Employee assistance program.
  • Flexible paid time off.
  • Fully remote work environment within the United States.
  • Opportunity to work with a globally distributed team and cross-functional leaders across Sales, Services, Operations, Finance, Legal, and Technology.
  • Significant opportunity to shape and scale a strategic Partnerships Operations function.
  • High level of ownership, autonomy, and exposure to complex business initiatives.