Director of Strategic Partnerships

Company Overview

Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone was founded in 2008 to deliver the Classroom Assessment Scoring System (CLASS) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development – all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Role Overview

Teachstone is seeking a visionary, relationship-driven Director of Strategic Partnerships to steward the long-term success and growth of our most important client relationships. This role is central to our mission: ensuring our largest and most complex partners not only receive exceptional service, but also realize the full strategic value of partnering with Teachstone to advance educator-child interactions at scale.

This is not a traditional account management role. The Director of Strategic Partnerships serves as the internal orchestrator for a portfolio of key client partnerships, working cross-functionally (without direct authority) to align a variety of teams within Teachstone toward shared client outcomes.

Role Responsibilities

Client Strategy & Growth

• Own the strategic vision and multi-year roadmap for at least five strategic partnerships (state agencies, large districts, federal partners, private child care providers).
• Establish and expand upon Teachstone’s relationship as a trusted partner with a wide range of individuals within client’s organization
• Leverage renewals as an opportunity to create agreements that position Teachstone to have a demonstrable positive impact on partner organizations
• Prepare and lead executive briefings, strategic business reviews, and impact storytelling that fuels expansion.

Cross-Functional Leadership

• Lead internal partnership planning processes that align all departments around shared goals for each strategic partner.
• Serve as the single point of strategic accountability across internal teams for assigned accounts.
• Facilitate continuous improvement cycles for each project team anchored in data on the team’s progress toward demonstrable outcomes
• Drive resolution of escalated issues with a focus on long-term relationship impact.

Insight Generation & Advocacy

• Capture and synthesize client feedback, CLASS data, and implementation learnings to generate actionable insights that other functional and project teams can make use of.
• Advocate internally for client needs, elevating system-level risks or opportunities to leadership.
• Support product and service refinement by channeling voice-of-customer insights back into Teachstone’s roadmap.

Internal Enablement

• Operate with a high degree of emotional intelligence and strategic discipline in a matrixed organization.
• Model a growth orientation, inviting feedback and supporting team members to do the same.