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Practicebetter
Director of Revenue Operations
operationsfull-timeRemote - Canada
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
healthcare
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About the role
Position Summary
We are looking for a Director of Revenue Operations to join our growing team.
In this role, you will own the systems, data, and processes that power our go-to-market engine, connecting Marketing, Sales-assist, Customer Success, and Payments into a single, insight-driven revenue motion.
The ideal candidate is a structured systems thinker who is equally comfortable building a board-ready forecast and rolling up their sleeves to clean attribution logic or rationalize a bloated tech stack.
What You’ll Be Doing
Revenue Architecture & Forecasting
- Own the integrated GTM plan, quota models, and annual budgeting process in close partnership with the VP, Finance
- Build and maintain board-level forecasting for Subscription, Payments, and Add-On products, tying marketing pipeline and churn drivers to ARR
- Deliver blended revenue forecasts with ≤±5% variance and produce scenario-based models that inform decisions to scale toward 2–3x current ARR
Tech Stack & Data Operations
- Audit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap
- Automate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines
- Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability
Funnel & Pipeline Management
- Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards
- Stand up and maintain PQL scoring model
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