Director of Project Management

About Us

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter.

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.

Job Description

This is a remote role. As a Director of Project Management, you will lead strategic client onboarding, implementation, consulting, and transformation programs across HSP's global service offerings. You will be accountable for successful project delivery, customer satisfaction, team leadership, and maintaining strong governance across a portfolio of complex multi-country engagements.

Success in this role requires exceptional stakeholder management, commercial acumen, and leadership capabilities. Serving as a senior point of contact for clients, partners, and internal stakeholders, you will support solution design, proposals, pricing discussions, and executive-level customer engagements while driving operational excellence and continuous improvement across the Special Projects function.

Responsibilities

Strategic Project & Program Leadership

• Provide executive oversight for a portfolio of high-impact client consulting, onboarding, transition, and transformation projects.
• Establish and maintain project governance frameworks, delivery methodologies, and reporting standards.
• Ensure projects are delivered on time, within scope, budget, and quality expectations.
• Lead the development and review of project plans, transition roadmaps, RAID logs, governance documentation, and executive Steering Committee reporting.
• Forecast and manage project delivery timelines and Go-Live milestones, ensuring risks and dependencies are proactively addressed.

Client & Partner Relationship Management

• Act as the senior escalation point and trusted advisor for strategic clients.
• Build and maintain strong relationships with customers, partners, and key stakeholders.
• Lead executive business reviews, governance meetings, and customer status updates.
• Ensure seamless transition of projects into Business-as-Usual (BAU) operational teams.

Functional Leadership & Operational Excellence

• Drive continuous improvement initiatives across the Special Projects function.
• Develop scalable delivery processes, project frameworks, and best practices to enhance client outcomes and operational efficiency.
• Conduct process reviews and gap analyses to identify opportunities for improvement and service optimization.
• Partner with regional and global operational teams to ensure alignment and consistency in delivery.

Cross-Functional Business Partnership

• Collaborate with Sales, Marketing, Operations, and Product leadership to support strategic growth initiatives.
• Identify operational and commercial opportunities to improve customer experience and business performance.
• Support sales enablement initiatives, including solution design, client presentations, playbooks, training materials, and process improvements.
• Contribute to strategic planning and departmental objectives.

Team Leadership

• Lead, coach, and develop project managers and consultants within the Special Projects organization.