Director of Product - Platform

About Ocrolus

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

Role Overview

We're looking for a Director of Product - Platform to own the foundational layer that powers everything Ocrolus builds. This role sits at the center of the company, responsible for document intelligence infrastructure, our API and developer platform, and model orchestration. You'll define the platform strategy that enables both business units to move faster, ship better products, and scale without reinventing the wheel. This is a high-leverage, high-visibility role for someone who thinks in systems, builds for durability, and thrives when the problem is ambiguous and cross-functional.

What you'll do:

Platform Strategy & Roadmap

• Own the product vision and roadmap for Ocrolus's platform layer: document intelligence/extraction infrastructure, API/developer platform, and model orchestration
• Define platform abstractions and capabilities that serve both SMB and Mortgage business units without creating one-off solutions
• Make crisp prioritization decisions across competing BU needs, balancing near-term delivery with long-term platform scalability

AI/ML, Automation & Agentic Services

• Own end-to-end human-in-the-loop learning systems, including task design, feedback loops, and data generation to continuously improve model performance
• Partner with the Automation and ML teams to advance document accuracy, classification models, and extraction pipelines
• Drive the product strategy for model orchestration, including how we evaluate, deploy, and monitor AI/ML models in production
• Be a thought partner to our vertical teams (SMB and Mortgage) on developing and executing agentic services. Help identify where AI agents can automate workflows, replace manual steps, and create step-function improvements in our products
• Translate emerging AI capabilities (LLMs, vision models, foundation models, agentic architectures) into practical platform features that create defensible competitive advantage
• Stay deeply curious about what's happening in AI/ML. Read papers, break things, form opinions. We need someone genuinely excited by the technology, not managing it from a distance

API & Developer Experience

• Own the developer-facing surface area of Ocrolus: APIs, documentation, webhooks, and integration patterns
• Define the platform contract that internal teams and external customers build against
• Drive improvements in API reliability, latency, and developer ergonomics

Cross-BU Collaboration & Stakeholder Management

• Navigate competing priorities across business units, ensuring platform investments align with overall company goals