Director of Product Design, Commerce

What You Will Do

• Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership). Provide 'blue sky' visioning and innovative new ideas to continually advance the user experience, while also delivering on business objectives.
• Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams.
• Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles.
• Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences.
• Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health.

We would love to have you on our team if you have:

• 10 years + of leadership experience overseeing product design (UX/UI) teams in global organizations
• Extensive eCommerce/DTC web experience for brands with international reach