Director of Payor Relations

Position Overview

The Director of Payor Relations is a senior individual contributor responsible for owning all payor relations and payor strategy activity across an assigned regional market portfolio within Metro Vein Centers’ multi-state, multi-TIN network. This individual is the single point of accountability for every payor relationship, contract, negotiation, and strategic initiative within their region—operating with a high degree of autonomy while staying aligned with enterprise objectives.

The Director owns the full lifecycle of payor contract management within their region: market research, building relationships with payors, interpreting contract terms, maintaining fee schedules, driving renegotiations, resolving payor issues, and translating complex reimbursement requirements into clear operational guidance for Revenue Cycle, Finance, Credentialing, and Operations. On the strategy side, this role is responsible for assessing the regional payor landscape, identifying revenue opportunities and risks, and developing the forward-looking plan to grow and protect net revenue across all active and expansion markets as assigned.

Market assignments will be determined based on organizational need and candidate experience. The ideal candidate brings deep managed care contracting expertise, a history of leading cross-functional initiatives, and the strategic fluency to thrive in a PE-backed, high-growth specialty practice environment.

How You’ll Make a Difference

Regional Payor Ownership

• Serve as the single point of accountability for all payor relationships, contracts, negotiations, and strategic initiatives across an assigned regional portfolio, with full ownership of outcomes across every payor, market, and clinic location within that region.
• Lead payor contract negotiations across all commercial, Medicare Advantage, and Medicaid managed care plans within the assigned region, securing favorable rates and terms aligned with organizational benchmarks.
• Maintain a current and comprehensive understanding of the regional payor landscape, including plan relationships, contract status, network participation, fee schedule benchmarks, and market-specific dynamics.
• Build and maintain senior-level relationships with health plan contracting and network management teams operating within the region.
• Ensure all regional payor contracts, fee schedules, amendments, and provider enrollment statuses are accurate, compliant, and up to date within the organization’s contract management systems.
• Serve as the regional escalation point for complex payor issues, including claims disputes, authorization denials, credentialing holds, payment variances, and systemic billing problems.

Contract Management

• Own the full contract management and modeling function for the region, including timely updates to reimbursement methodologies, fee schedules, and contract term dates.
• Interpret payor contract terms, reimbursement methodologies, and state-specific requirements, translating them into standardized, scalable operational guidance for consistent execution across ma