Director of Operations

Job Title: Director of Operations

Job Type: Full-Time Remote
ARMRA Schedule: Monday-Friday, 9am-6pm EST

About ARMRA

ARMRA® was born from a near-fatal health crisis that forced its Founder & CEO, Dr. Sarah Rahal, to uncover what modern life has stolen. As a pediatric neurologist, she turned to exhaustive research and ancient wisdom to find a solution—not just for herself, but for the growing health crisis affecting us all. Your body isn’t broken—it’s brilliantly designed for strength, resilience, and vitality. But the modern world scrambles the signal, disconnecting you from the intelligence encoded within. ARMRA Colostrum™ is nature’s original blueprint with 400+ bioactive nutrients that restore what modern life strips away. It works at the cellular level to remind your body of its original code and reawaken its innate intelligence—so you can reclaim your birthright to thrive.

Who We Are

• Builders, not passengers – We take ownership, thrive on momentum, and embrace challenges.
• Resilient and resourceful – We find a way forward, even when the answer isn’t obvious.
• Mission-driven – We believe in what we’re building and are passionate about making an impact.
• Direct and constructive – Feedback is a gift, and we embrace it in order to grow.

Who We Are Not

• Performative – We don’t play games, manipulate optics, or curate an image for external approval.
• Entitled – We don’t expect rewards without contribution.
• Clock punchers – We don’t attract those looking for just a "job"; we seek individuals who want to build careers, take ownership, and find joy in their work every day.

The Role

We are seeking a highly organized and strategic Director of Operations to help scale and optimize ARMRA's end-to-end operations. Reporting directly to the VP of Operations, this role plays a critical part in keeping the operational engine running smoothly — owning cross-functional project management, systems and process optimization, vendor and partner management, and operational reporting across the organization.

This is a senior individual contributor and operational leadership role for someone who thrives at the intersection of strategy and execution — a strong operational generalist who can partner across supply chain, logistics, production, and commercial teams to drive alignment, resolve bottlenecks, and ensure ARMRA's operations scale efficiently alongside the business.

Responsibilities

Operational Leadership & Cross-Functional Project Management

• Lead high-priority operational projects from planning through execution — including new SKU launches, vendor onboarding, packaging transitions, operational readiness for new retail accounts, and process improvement initiatives.
• Partner closely with the VP of Operations and peer Director-level leaders across Supply Chain, Logistics, Production, Product Development, Regulatory Affairs, and Quality Assurance to ensure seamless cross-functional alignment and handoffs.
• Serve as the operational connective tissue across the Operations org — identifying misalignment, surfacing risks early, and driving resolution across teams.
• Partner with Marketing, Finance, CX, and commercial teams to ensure operational priorities are visible and well-supported across the organization.

Supply Chain & Logistics Support

• Collaborate with the Sr. Director of Supply Chain and Director of Logistics on demand forecasting, inventory management, and fulfillment execution — providing operational support and cross-functional coordination across DTC and