Director of Marketing

About the Position

We are looking for a Director of Marketing to own our marketing strategy & drive outcomes for the SolarWinds ITSM business. This role includes responsibilities for all marketing related activities (e.g., digital marketing, event strategy, product go-to-markets, etc.) along with business outcomes (e.g. sales pipeline, closed won revenue, customer NPS, etc). You will get to create and refine our metrics and help define what success looks like for our business. With these “desired outcomes” in mind, you will orchestrate multiple processes and work across matrix resources to drive programs and campaigns to attract customers to the ITSM portfolio of products.

About You

You care deeply about marketing, and your passion inspires others in the organization to care about it. You understand SaaS, on-prem, and recurring revenue models really well and have a successful history of accelerating a company's ability to grow across a variety of markets. You are a curious experimenter, structured thinker, and have a relentless drive to grow a complex, multi-faceted business that spans both SMB and Enterprise buying motions.

Core Leadership Principles

Execution & Ownership

• Sets pace and drives accountability across the organization
• Owns business outcomes and delivers against committed targets
• Operates with urgency and follows through despite ambiguity

Structured & Analytical Thinking

• Approaches problems with rigor, clarity, and data-driven thinking
• Translates complexity into clear priorities and measurable plans
• Builds scalable processes that enable consistent execution

Leadership & Influence

• Builds and develops high-performing teams
• Leads cross-functionally to align stakeholders and drive outcomes
• Balances strategic direction with hands-on leadership