Director of Design

Accountabilities:

• • Set the vision and design strategy for the product area, translating broader business objectives into clear design priorities, outcomes, and execution plans.
  • Lead, mentor, hire, and develop a high-performing team of product designers while fostering a culture centered on craft, experimentation, accountability, and customer obsession.
  • Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape product strategy and deliver cohesive customer experiences.
  • Translate complex, data-rich risk management workflows into intuitive and scalable experiences for security, compliance, IT, legal, finance, and business users.
  • Design connected workflows spanning risks, assets, vendors, controls, tasks, frameworks, owners, approvals, and organizational structures.
  • Guide the creation of enterprise-grade risk registers, dashboards, reporting tools, and workflows that provide customers with actionable visibility into their risk posture.
  • Lead customer discovery and research with users and customers to identify meaningful problems, validate concepts, and continuously improve experiences.
  • Establish a high bar for interaction design, visual design, information architecture, accessibility, content, and overall product quality.
  • Influence product roadmaps and investment decisions through strong design perspectives, customer insights, prototypes, and compelling storytelling.
  • Develop frameworks, processes, and operating practices that help design teams make effective decisions, move quickly, and maintain consistency across complex experiences.
  • Partner with Design Systems teams to create and evolve reusable patterns that enable scalable and coherent product experiences.
  • Bring structure and clarity to ambiguous problems and align cross-functional teams around a shared customer-experience vision.
  • Define and measure design impact through customer outcomes, adoption, usability, efficiency, and business results.
  • Shape AI-powered experiences that make risk management more proactive and accessible while applying sound judgment around transparency, trust, privacy, and responsible AI use.
  • Represent Design in leadership meetings, planning processes, product reviews, and other strategic forums.
  • Contribute to the broader design organization through mentorship, knowledge sharing, best-practice development, and leadership of design initiatives.

  Requirements:

  • 10+ years of experience designing digital products, including substantial product design leadership experience in complex B2B SaaS or enterprise software environments.
  • 4+ years of experience managing and developing product designers, including hiring, coaching, performance management, and career development.
  • Proven ability to establish design direction for a product area and translate company strategy into clear team priorities and measurable outcomes.
  • Strong track record designing intuitive workflows for complex, data-rich, highly configurable, or interconnected products.
  • Excellent product and systems-thinking capabilities, with the ability to understand relationships between users, objects, workflows, and business processes.
  • Demonstrated experience partnering with Product and Engineering leadership to shape strategy, prioritize investments, and deliver high-quality products.
  • Deep knowledge of customer-centered design practices, including qualitative research, journey mapping, prototyping, usability testing, and iterative development.
  • Strong interaction design, information architecture, visual design, and storytelling skills, supported by a portfolio demonstrating high-quality product work.
  • Experience with risk management, cybersecurity, compliance, GRC, IT, infrastructure, financial services, or another complex or regulated domain is a plus.
  • Familiarity with design systems and experience developing scalable patterns that promote consistency across growing products.
  • Excellent written and verbal communication skills, with the ability to influence executives, cross-functional partners, and customers.
  • Comfortable operating in ambiguity, making sound decisions with incomplete information, and balancing strategic thinking with a bias toward action.
  • Collaborative leadership style with a demonstrated ability to build trust, encourage diverse perspectives, and align teams around a shared vision.
  • Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field.
  • Authorized to work in the U.S. without requiring current or future employer sponsorship.
  • Strong commitment to protecting company and customer data through responsible team practices and product delivery.
  • Curiosity about AI and willingness to use AI tools to amplify capabilities, improve efficiency, and strengthen design work responsibly.

  Benefits:

  • Base salary range of $275,000–$323,000, depending on location, skills, experience, credentials, and other relevant factors.
  • Equity compensation.
  • Comprehensive medical, dental, and vision coverage, with employee-only premiums fully covered for most medical plans.
  • 16 weeks of paid parental leave for all new parents.
  • Health and wellness stipend.
  • Remote workspace, internet, and cellphone stipends.
  • Commuter benefits for employees working from the San Francisco and New York City offices.
  • Family planning benefits.
  • 401(k) matching with immediate vesting.
  • Flexible paid time off plus 80 hours of sick time.
  • 11 company-paid holidays.
  • Virtual team-building activities, lunch-and-learn sessions, and company-wide events.
  • Remote-first working environment with access to offices in San Francisco, New York City, London, Dublin, Tel Aviv, and Sydney.