Director, Integration & Automation Engineering

What you will do

• Build and lead a high-performing, globally distributed Integration & Automation Engineering team, transitioning from contractor-led delivery to a durable FTE organization without loss of delivery velocity.
• Own Oura’s Business Technology Services (BTS) and core integration platform, delivering reusable API- and event-driven services that decouple SaaS applications from the ERP and reduce point-to-point integration debt.
• Own Workato (our iPaaS platform of record) as a delivery surface for enterprise integrations and automations, establishing patterns that are observable, secure, and reusable across Business Technology teams, and enhancing the iPaaS environment to be enterprise-grade with proper CI/CD pipelines and code-promotion practices.
• Define and run the operating model for integrations and automation across IT — intake, prioritization, capacity management, and roadmap — in close partnership with Enterprise Architecture and Business Technology directors.
• Establish and embed reliability practices (observability, SLOs, on-call, incident management, runbooks) for mission-critical integration services so order, ERP, finance, and CX flows remain stable across time zones.
• Partner with Security, Data, and Finance to ensure integrations that touch SOX-relevant or sensitive data are auditable, well-governed, and change-managed.
• Stay close to the AI Productivity team’s work on agents and MCP-based integration patterns, help develop the next generation of an Agentic Workforce to collaborate with a limited SRE staff to deliver advanced insights and automations, and identify when AI-augmented workflows and agent-to-system integrations are ready to be absorbed into the team’s production remit.
• Act as a visible technical leader and communicator for integration and automation across Oura — clearly explaining trade-offs, risks, and platform strategy to executives and non-technical stakeholders.

Requirements

We would love to consider you for this role if you have:

• 12+ years building and operating integration platforms, iPaaS, or API services in modern SaaS environments, including ERP and other mission-critical business systems.
• 5+ years managing engineers (including senior/staff-level ICs) and technical program leaders, with responsibility for hiring, performance management, and building healthy, distributed engineering teams.
• 3+ years developing digital AI products and AI-augmented integrations