Director, GTM Operations

Position Overview

Strategic, data-driven leader with deep understanding of sales processes, marketing strategies, and customer success to join the GTM Operations team. Critical strategic partner to the SVP Commercial FP&A and Operations and the Chief Customer Officer (CCO). Foster collaboration and alignment among the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships. Proven track record of building scalable processes and leveraging AI to drive sustained revenue growth.

Key Responsibilities

Commercial Strategy and Growth

• Partner with the CCO and Finance to develop and operationalize a commercial growth strategy, ensuring alignment between pipeline and bookings targets, capacity, headcount and budgets
• Translate complex data into actionable recommendations for Commercial leaders
• Develop and maintain segmentation models and sales coverage strategies that align to growth objectives, drive focus, and optimize rep productivity

Forecasting & Pipeline Management

• Own and evolve the global sales forecasting framework, implementing a disciplined, data-driven forecast cadence