Director, Engineering, Grid Platform & Reporting Services (Remote Eligible)

Position Overview

Smartsheet's Grid Platform is the engine behind intelligent work management for millions of users worldwide. As Director of Engineering for Views Platform and Reporting, you will own that engine: the Grid Service, Reports Engine, Dynamic Views, and Grid Orchestration layer that power the entire product, plus the reporting surfaces and views that millions of customers interact with every day.

Enterprise growth is core to Smartsheet's strategic imperatives, and this role helps shape and drive how that vision comes to life. The services in this pillar's remit span critical platform infrastructure and the business-critical end-user features at the center of enterprise customers' most pressing project and portfolio management challenges. A successful leader here brings deep technical credibility, a proven ability to translate between platform requirements and business outcomes, and a track record of driving results through an org of 30–50 engineers, managers, and principal engineers.

You will report to the Senior Director of Engineering and can be based in our Bellevue, WA office or work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will

• Own the engineering vision, charter, and goals for the Views Platform and Reporting pillar, partnering with your product counterpart to co-drive roadmap priorities across the Grid Service, Reports Engine, Dynamic Views, Grid Orchestration layer, and user-facing reporting surfaces.
• Lead 3-4 teams through a layer of Engineering Managers and Principal Engineers, holding them accountable for delivery, reliability, and team health while actively developing them as leaders.
• Drive architectural evolution of the core platform, balancing five-nines availability commitments against the scalability investments required to power Smartsheet's enterprise growth trajectory.
• Own the full reporting stack: both the backend infrastructure and the front-end reporting views and surfaces that enterprise customers depend on for project and portfolio management.
• Define and track engineering and business outcomes for the pillar, including SLO/SLA targets and production reliability signals. Identify systematic production challenges and build pillar-level mechanisms to address them before they become customer issues.
• Initiate and guide cross-team technical efforts spanning multiple upstream dependents and internal consumers, resolving architectural conflicts and making bold decisions that position the platform for future scale.
• Set and maintain a high bar across code quality, test coverage, performance, security, and operational excellence, and build the mechanisms to sustain it at the pillar level.
• Think strategically about customer outcomes, guiding managers and principal engineers to address existing gaps and anticipate future enterprise needs. Represent the pillar in customer conversations as a technical advisor.
• Communicate platform complexity clearly across a wide range of audiences, from your engineering org to executive leadership. Produce clear written artifacts for strategic vision, long