Director, Direct Agent Sales

Director, Direct Agent Sales

Remote - United States

We saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided).

What You’ll Do:

• Be a trusted advisor – Represent Ladder and guide customers through their life insurance journey with warmth, clarity, and integrity
• Connect with warm leads – Engage qualified inbound prospects primarily through outbound phone calls, and also via text and email
• Personalize coverage – Educate customers on their options and provide tailored coverage recommendations based on their personal needs
• Drive conversions – Help customers make confident decisions and guide them from interest to purchase
• Think like a customer- provide exceptional service that inspires customers to share their positive experiences with others about Ladder!

Requirements:

• 7+ years of experience in sales, account management, or customer-facing roles within the life insurance industry.
• You hold a valid life insurance license in your home state, and are willing and able to become life insurance licensed in all 50 states and Washington, D.C. if you are not already.
• Excellent communication skills with the ability to simplify complex ideas in a clear and approachable manner.
• A startup mentality — flexible, curious, and energized by new challenges.
• Strong time management skills with a demonstrated ability to be organized and efficient.
• Proven ability to be self-driven and proactive, taking initiative and staying motivated without dependencies.
• Active listening skills with the ability to understand customer needs before offering solutions.
• Available to work normal business hours in one of the four mainland U.S. time zones.

What we Offer

• Excellent medical, dental, and vision coverage | We offer competitive healthcare, dental and vision plans for you and your family.
• Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure.
• Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
• A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.
• Ladder Fit Program | Your health matters. That’s why Ladder provides a monthly stipend for wellness-related expenses.
• Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
• Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote work. Upon joining, we provide a one-time remote office stipend for all team members.