Director, Cybersecurity Operations and Platform Delivery

Accountabilities:

• • Lead the cybersecurity operations and platform delivery function, aligning security capabilities with business objectives, client needs, and evolving technology priorities.
  • Develop and execute strategic roadmaps for cybersecurity operations, security platforms, incident response, and service capabilities.
  • Assess existing cybersecurity environments, identify gaps and opportunities, and establish practical plans to improve operational maturity and effectiveness.
  • Provide leadership for incident response strategy and serve as a senior escalation point for significant security incidents and complex cybersecurity issues.
  • Advise executives, business leaders, and clients on cybersecurity risks, priorities, technology decisions, and opportunities for improvement.
  • Partner with sales and account management teams on strategic client opportunities, helping translate security capabilities into compelling solutions and business outcomes.
  • Influence the evolution of cybersecurity services and offerings, identifying opportunities for innovation, differentiation, and sustainable growth.
  • Evaluate emerging cybersecurity technologies, platforms, vendors, and partnerships and help determine where strategic investments can create meaningful value.
  • Build strong relationships across technical, operational, commercial, and executive teams while driving alignment and accountability.
  • Lead teams, programs, initiatives, and transformation efforts, fostering a culture of ownership, continuous improvement, and high performance.
  • Balance cybersecurity risk with business priorities, revenue considerations, customer experience, and operational realities.
  • Provide occasional after-hours support for significant security incidents or escalations and travel periodically based on client and business needs.

  Requirements:

  • Significant experience in cybersecurity leadership, security operations, technology strategy, consulting, managed services, or a related environment.
  • Experience working within an MSP, MSSP, consulting, technology services, or similarly client-focused organization is strongly preferred.
  • Strong understanding of cybersecurity operations and incident response, with the ability to operate strategically rather than remaining focused exclusively on day-to-day technical details.
  • Demonstrated experience leading teams, programs, technologies, initiatives, or organizational transformations.
  • Proven ability to assess complex situations quickly, identify priorities, develop roadmaps, and drive execution through ambiguity.
  • Strong strategic and business acumen, with the ability to balance security risk, revenue objectives, customer experience, and operational requirements.
  • Excellent communication skills, including the ability to explain complex cybersecurity concepts clearly to executives, clients, business stakeholders, and technical teams.
  • Demonstrated ability to influence without relying on formal authority, build consensus, establish accountability, and drive cross-functional decisions.
  • Strong client-facing and advisory skills, with the confidence to participate in strategic customer conversations and executive-level discussions.
  • Experience evaluating cybersecurity technologies, platforms, vendors, and service models and translating those evaluations into actionable investment decisions.
  • A practical, solutions-oriented leadership style with strong judgment, ownership, and the ability to remain calm under pressure.
  • Strong organizational and prioritization skills, with the ability to manage multiple strategic initiatives and competing priorities.
  • Willingness to provide occasional after-hours support for security incidents and periodic travel based on business and client needs.
  • Ability to work remotely and collaborate effectively across distributed teams.

  Benefits:

  • Annual salary: $150,000–$175,000 USD.
  • Work arrangement: Fully remote position.
  • Schedule: Monday–Friday during standard business hours.
  • Flexibility: Remote work environment with distributed collaboration.
  • Leadership scope: Opportunity to influence cybersecurity strategy, platform investments, operations, service innovation, and future offerings.
  • Client exposure: Opportunity to advise clients and executives on cybersecurity strategy and risk.
  • Career impact: High-visibility leadership role with significant ownership and the opportunity to shape the future direction of cybersecurity capabilities.
  • Travel: Periodic travel based on client and business requirements.
  • Support: Collaboration with technical teams, operational leaders, sales, account management, and executive stakeholders.
  • Growth environment: Opportunity to build teams, improve operations, lead transformation, and develop innovative cybersecurity services.