Director, Consumer Credit Portfolio Solutions
About the role
The Team
Upstart is transforming how banks and credit unions build and manage consumer credit portfolios.
As Director, Consumer Credit Portfolio Solutions, you will partner with executive leaders at financial institutions to help them deploy capital into consumer lending assets through the Upstart Marketplace. You'll advise CEOs, CFOs, Chief Lending Officers, and investment leaders on how Upstart's marketplace can help them achieve their balance sheet, growth, and profitability objectives.
You'll develop strategic relationships with banks and credit unions, helping them expand across Personal Loans, HELOC, Indirect Auto, and future consumer credit products. Working closely with Product, Capital Markets, Finance, Legal, Marketing, and Operations, you'll help shape both partner strategy and Upstart's evolving marketplace.
This role requires someone who understands not only consumer lending, but also how financial institutions think about capital allocation, portfolio construction, risk-adjusted returns, liquidity, and growth.
How you’ll make an impact
Drive Marketplace Growth
- Lead the execution of go-to-market initiatives across Personal Loans, HELOC, Indirect Auto, and future marketplace products.
- Develop executive relationships with CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and investment leaders across banks and credit unions.
- Grow marketplace originations through new institutional partnerships.
- Lead complex commercial discussions.
- Demonstrate how Upstart assets improve yield, diversify portfolios, increase customer/member acquisition, and support strategic growth initiatives.
- Present portfolio analytics, return expectations, and marketplace trends to executive audiences.
Build a High Performing Commercial Organization
- Recruit, coach, and develop a team of Consumer Credit Portfolio Account Executives.
- Establish sales strategy, market coverage, territory design, and performance expectations.
- Build a culture of accountability, continuous improvement, and customer obsession.
- Develop scalable commercial processes.