Director, Commercial Sales

Key Responsibilities:

Leadership & Development:

• Lead a team of Territory Executives to consistently meet or exceed monthly, quarterly and annual sales targets.
• Work collaboratively with cross-functional leaders to meet sales targets and efficiently qualify existing account expansion opportunities.
• Coach the team to orchestrate internal resources and lead value-based sales cycles, articulating PagerDuty's unique value proposition to executive stakeholders and delivering predictable business through forecasting and pipeline management.
• Ensure the team is executing strategic account plans to protect and grow revenue through a deep understanding of the customer’s strategic business priorities, organizational structure and decision authority.

Strategy & Execution:

• Lead the team to develop comprehensive territory strategies aligning with existing account growth objectives within the Enterprise segment.
• Guide the team in building pipeline and demand leveraging i marketing, alliances, and other programs.
• Establish frameworks for the team to manage a territory of key accounts portfolios while maintaining high customer engagement and satisfaction levels.

Operational Excellence:

• Drive adoption of PagerDuty's MEDDPICC opportunity qualification and "Command of the Message" sales methodology through a consistent weekly operating cadence.
• Oversee the team’s pipeline 4 quarters ahead to ensure a healthy pipeline with 4X coverage to plan, and that opportunities are qualified and progressing to closure by the forecasted close date.
• Performance management to attract and retain top sales talent.

Basic Qualifications

Not provided in the original text.