Director, Chapter Relationship Leader (CRL)
About the role
Position Summary
The Director, Chapter Advancement (CRL) will advise chapters and strengthen relationships between chapters and Make-A-Wish America. This role focuses on identifying and implementing strategies to enhance chapter performance, drive operational efficiency, financial growth, and overall success.
The Director collaborates with chapter CEOs, Boards, and the National Office to ensure execution of enterprise strategy, align chapter priorities, and deliver resources to help chapters meet annual goals. Key responsibilities include supporting cross-initiative collaboration, sharing best practices, and driving mission effectiveness.
Candidates should be bold, strategic, and hands-on collaborators, skilled at building strong relationships with stakeholders at all levels—internally and externally. Experience in chapters and chapter board management and proactive communication is essential.
Knowledge and Abilities
- Demonstrates the ability to identify and address conflict and create solutions that lead to resolution.
- Possesses sound knowledge of operational nonprofit best practices, with ability to translate into strategic plans.