Versaterm

Director, Brand and Communications

marketingfull-timeCanada (Remote)

SALARY

Not listed

WORK TYPE

remote

JOB TYPE

full-time

INDUSTRY

general

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About the role

<div class="content-intro">The Company

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond.&nbsp;&nbsp;We've&nbsp;grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes&nbsp;moments.&nbsp;

<div>

When a 911 call is answered, a detective investigates a case, or a forensic lab processes evidence, there's a good chance our software is working behind the scenes. That's been true for over four decades.

AI is central to where&nbsp;we're&nbsp;going. Not as a feature but as core infrastructure.&nbsp;We're&nbsp;embedding intelligence directly into the workflows our customers rely on every day, and&nbsp;we're&nbsp;doing it alongside them. Our customers tell us what the mission demands. We build what answers it.&nbsp;

This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real.

</div></div>&nbsp;

The Role

The Director, Brand and Communications will shape and execute Versaterm's global brand, content and external communications strategy, strengthening the company's position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm's vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions.&nbsp;

The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, content strategy, creative direction and strategic product and customer narratives. Working cross-functionally with Executive Leadership, Product, Sales and People teams, the Director will ensure that Versaterm's communications reflect its culture of innovation and integrity. This leader will develop integrated strategies that align brand, communications, and go-to- market priorities to drive market awareness, credibility and growth.&nbsp;This job posting is being used to fill an existing vacancy.

What You Do&nbsp;

Corporate and External Communications

<ul>

<li>Lead the development and execution of Versaterm's communications strategy across media relations, corporate&nbsp;reputation&nbsp;and brand storytelling&nbsp;</li>

<li>Drive proactive and reactive media engagement to strengthen&nbsp;Versaterm's&nbsp;position as an industry leader, including thought leadership, issues management and executive visibility&nbsp;</li>

<li>Manage PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution&nbsp;</li>

<li>Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and presentations&nbsp;</li>

<li>Oversee corporate announcements, product launches&nbsp;and strategic narratives that highlight Versaterm's innovation, customer&nbsp;impact&nbsp;and growth momentum&nbsp;</li>

<li>Partner with industry analysts, conference&nbsp;organizers&nbsp;and associations to secure earned visibility for Versaterm and its executives&nbsp;</li>

<li>Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions&nbsp;</li>

</ul>

Brand and Content Strategy

<ul>

<li>Own&nbsp;Versaterm's&nbsp;enterprise content strategy across the corporate website, blogs,&nbsp;social platforms,&nbsp;executive&nbsp;bylines&nbsp;and key corporate campaigns&nbsp;&nbsp;</li>

<li>Develop an integrated editorial calendar that aligns business priorities, industry trends, product&nbsp;launches&nbsp;and major events&nbsp;</li>

<li>Partner with&nbsp;the&nbsp;GTM team to&nbsp;develop messaging and content strategies supporting launches,&nbsp;campaigns&nbsp;and business initiatives&nbsp;</li>

<li>Steward&nbsp;Versaterm's brand positioning,&nbsp;messaging&nbsp;and voice across all external channels&nbsp;</li>

<li>Guide the development of compelling creative assets that strengthen the Versaterm brand&nbsp;&nbsp;</li>

</ul>

Leadership

<ul>

<li>Foster a culture of collaboration, innovation and continuous improvement while developing talent and scalable processes&nbsp;</li>

<li>Establish performance metrics that measure the impact of brand, content,&nbsp;media&nbsp;and communications initiatives&nbsp;</li>

<li>Drive innovation across the function by integrating AI and emerging technologies into&nbsp;the&nbsp;strategy&nbsp;and&nbsp;programs</li>

</ul>

What You Bring

<ul>

<li>Bachelor's degree in Communications, Public Relations,&nbsp;Marketing&nbsp;or a related field&nbsp;</li>

<li>10-15+&nbsp;years of experience in corporate communications, public&nbsp;relations&nbsp;or related fields,&nbsp;ideally in&nbsp;public safety or technology,&nbsp;with 5&nbsp;years&nbsp;of&nbsp;leadership&nbsp;experience&nbsp;</li>

<li>Experience developing and evolving brand positioning,&nbsp;messaging&nbsp;and corporate narratives in a high-growth B2B technology environment&nbsp;</li>

<li>Strong media relations&nbsp;expertise, with established relationships across technology,&nbsp;business&nbsp;and industry trade media&nbsp;</li>

<li>Experience managing and collaborating with&nbsp;creative and&nbsp;communications agencies&nbsp;</li>

<li>Exceptional storytelling,&nbsp;writing&nbsp;and executive communication skills&nbsp;</li>

<li>Ability to translate complex technology and business strategies into compelling, human-centered narratives&nbsp;</li>

<li>Experience developing SEO-informed content strategies that improve discoverability, audience&nbsp;engagement&nbsp;and the performance of digital&nbsp;programs&nbsp;</li>

<li>Experience&nbsp;leveraging&nbsp;AI and emerging technologies to improve development,&nbsp;workflows&nbsp;and team effectiveness&nbsp;&nbsp;</li>

<li>Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery&nbsp;</li>

</ul>

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit&nbsp;<a href=" Services and Procurement Canada</a>.&nbsp;

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.&nbsp;<div class="content-conclusion">AI is central to how Versaterm builds and delivers solutions for our customers. Within Talent Acquisition, we use AI-enabled tools to support certain aspects of the recruitment process, helping our team work more efficiently and spend more time connecting with great talent. AI supports our work, but all hiring and employment decisions are made by people.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact&nbsp;<a href="mailto:"></a>.</div>

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