Director, Analytics, Strategic Insights

About the Role

The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. We solve high-impact business problems across Affirm's revenue engine through data-driven strategy, operational rigor, and analytical excellence.

What You’ll Do

• Serve as a strategic partner to a Revenue segment leaders across our Independent Software Vendors (ISV) and Strategic Partnership business lines, shaping the segment's long-term strategy, setting goals, and driving accountability against key outcomes
• Lead the team in delivering high-quality insights and analytics to Revenue leadership, fielding and managing data requests across market sizing, business performance, competitive landscape, and growth opportunity assessments using internal data and third-party sources
• Proactively monitor business trends, KPIs, and leading indicators to identify risks and growth opportunities, translating data signals into clear, actionable recommendations for business leaders
• Own the strategic narrative for the segment, synthesizing complex, ambiguous problems into structured frameworks, clear points of view, and concrete recommendations on how to grow and protect the business
• Partner with segment leaders to design and run the operating rhythm, including business reviews, executive escalations, planning cycles, and progress reporting
• Identify opportunities to leverage AI, automation, and tooling to improve team workflows, scale analytical capabilities, and eliminate manual, repetitive processes across the revenue organization
• Build, mentor, and develop a high-caliber team, fostering a culture of intellectual rigor, ownership, and continuous improvement

What We Look For

• 12+ years of experience in strategy, operations, or analytics roles — ideally with a background in management consulting, investment banking, private equity, or high-growth technology companies
• Dedicated leadership experience with a proven ability to build, coach, and scale high-performing teams.
• Proven track record of operating as a strategic advisor to senior or executive leadership, with the ability to influence decisions and drive organizational change
• Exceptional problem-solving skills with the ability to structure ambiguous, complex problems into clear frameworks and actionable plans
• Outstanding communication skills, able to craft compelling, data-backed narratives that influence business and technical stakeholders at all levels, including C-suite
• Deep analytical fluency, comfortable operating across SQL, Python/R, spreadsheets, and data visualization tools to independently interrogate data and generate insights
• Demonstrated experience leveraging AI tools (e.g., Cursor, Claude Code) and identifying automation opportunities to drive efficiency and scale team impact
• Strong organizational and execution discipline, with a track record of independently driving strategic initiatives from ideation through measurable outcomes
• Extensive cross-functional collaboration experience, with the judgment to