Developer Community Manager

Accountabilities:

• • Build, launch, and grow an engaged developer community, establishing its culture, governance, engagement model, and long-term programs.
  • Serve as the primary community voice by responding to questions, facilitating discussions, and maintaining authentic relationships with developers across community platforms.
  • Moderate community channels, enforce guidelines, manage escalations, and promote a safe, inclusive, and constructive environment.
  • Drive engagement through conversations, educational resources, recurring office hours, AMAs, developer challenges, prompts, and hackathons.
  • Develop and manage a content calendar, creating and coordinating technical, educational, and community-focused content with internal contributors.
  • Identify and support emerging community contributors, connecting them with broader developer advocacy and recognition initiatives.
  • Design gamification, badging, and recognition programs that celebrate participation and technical contributions.
  • Collaborate with technical teams to develop tutorials, guides, use cases, and other resources that help developers adopt and deepen their expertise.
  • Capture community feedback, pain points, feature requests, and emerging needs, translating them into actionable insights for internal teams.
  • Triage bug reports and roadmap requests, coordinate follow-up with relevant stakeholders, and ensure community members receive appropriate closure.
  • Monitor and report on community health metrics, including engagement, response times, participation, and sentiment, using data to continuously improve programs.

  Requirements:

  • At least 5 years of experience in developer relations, developer advocacy, community management, or a related field, with demonstrated success building communities from the ground up.
  • Proven ability to launch a developer community, generate early engagement, establish sustainable participation, and scale membership over time.
  • Experience creating governance, moderation, content, and engagement programs using platforms such as Slack, Discourse, Reddit, or comparable community tools.
  • A degree in computer science or a related technical field, equivalent software engineering experience, or a strong foundation in open-source development.
  • Familiarity with work management, automation, developer platforms, or related technology ecosystems; experience with comparable SaaS platforms is a plus.
  • Excellent written communication skills, with the ability to create technical yet approachable responses for developers with varying levels of expertise.
  • Demonstrated experience managing content calendars that balance evergreen educational material with timely campaigns, challenges, and community initiatives.
  • Strong empathy for developers and the ability to celebrate community achievements while handling sensitive feedback with discretion and professionalism.
  • Excellent cross-functional collaboration skills, with the ability to build alignment and influence teams across Product, Engineering, Marketing, and Customer Success.
  • A data-informed approach to community management, with experience tracking community health metrics and using insights to improve programs and engagement.
  • Strong organizational skills, creativity, initiative, and the ability to operate effectively while building new programs and processes from the ground up.

  Benefits:

  • Full-time opportunity based in India, with a remote-friendly working arrangement.
  • Opportunity to build a developer community from the ground up and have a direct, lasting impact on its strategy and culture.
  • High visibility and close collaboration with Product, Engineering, Marketing, Customer Success, and senior community leadership.
  • Freedom to explore new ideas, experiment with engagement formats, and take ownership of meaningful initiatives.
  • Strong opportunities for professional development, learning, and career growth.
  • Inclusive environment that values diverse perspectives, different career paths, and thoughtful contributions.
  • Flexible work environment designed to support meaningful work and sustainable performance.
  • Opportunity to work at the intersection of technology, developer advocacy, community building, and product innovation.
  • Competitive compensation and benefits package, including applicable healthcare and employee benefits.