Deputy Program Manager

Accountabilities:

• • Partner with the Program Manager to build trusted relationships with customer stakeholders through consistent, transparent, and high-quality execution.
  • Serve as a supporting point of contact between customer leadership, internal teams, technical organizations, vendors, and other stakeholders, ensuring alignment on priorities, goals, and deliverables.
  • Act on behalf of the Program Manager when required, maintaining continuity and operational discipline across the program.
  • Support strategic initiatives focused on federal customer standards, mission priorities, technology modernization, and continuous improvement.
  • Apply a consultative approach to identify challenges, develop actionable solutions, and improve service delivery and customer outcomes.
  • Help lead IT managers, technical leads, vendors, and cross-functional teams while supporting effective collaboration and accountability.
  • Develop, maintain, and oversee project schedules, timelines, milestones, deliverables, and task assignments.
  • Coordinate resources across development and operations teams in accordance with project and contract requirements.
  • Anticipate roadblocks, identify technical and organizational risks, develop mitigation strategies, and escalate issues appropriately.
  • Monitor program performance and assist with reporting on metrics, costs, earned value, risks, opportunities, configuration management, and change control.
  • Ensure deliverables meet established quality standards and comply with applicable federal, security, configuration management, and program control requirements.
  • Support team mentoring, performance management, virtual collaboration, demonstrations, training, and customer-facing technical discussions.

  Requirements:

  • Bachelor's degree and at least 5 years of combined deputy program management or project management experience.
  • Demonstrated experience supporting NASA environments, customers, and solutions aligned with NASA mission requirements.
  • Strong program delivery and operational management experience across complex, technology-focused initiatives.
  • Excellent written, verbal, and presentation skills, with the ability to communicate complex technical concepts clearly to diverse audiences.
  • Proven customer relationship management experience and the ability to establish trusted partnerships with senior stakeholders.
  • Experience supporting or mentoring remote teams, including coordination, performance, and resource management.
  • Experience creating schedules, tracking timelines, managing deliverables, reporting metrics, conducting demonstrations, and delivering virtual training.
  • Demonstrated ability to improve performance and leverage emerging technologies to enhance service delivery.
  • Strong analytical, organizational, problem-solving, and decision-making capabilities.
  • Ability to manage multiple priorities and concurrent workstreams in a fast-paced environment.
  • Ability to obtain and maintain a Public Trust clearance.
  • U.S. citizenship is required.
  • Familiarity with ServiceNow is preferred.
  • Candidates must reside in the Los Angeles, California area; relocation assistance is not provided.
  • The position is expected to be remote until the associated contract is awarded, after which it will transition to an on-site work arrangement.
  • Ability to travel approximately 10–25% as required.

  Benefits:

  • Competitive estimated base salary range of $128,039–$173,229, depending on experience, geographic location, and contractual requirements.
  • Comprehensive medical plan options, including plans with Health Savings Accounts, plus dental and vision coverage.
  • 401(k) retirement plan with employer matching and pre-tax/post-tax contribution options.
  • Flexible work arrangements where operationally feasible.
  • Paid vacation, sick, and personal leave, with new employees typically receiving 15 days of paid leave per calendar year.
  • Approximately 10 paid holidays annually.
  • Paid parental and family leave, including up to 160 hours of paid family leave during a rolling 12-month period for eligible employees.
  • Additional paid leave for military service, bereavement, jury duty, and other qualifying circumstances.
  • Short- and long-term disability coverage, life insurance, accidental death and dismemberment coverage, and other supplemental insurance options.
  • Wellness and employee support programs designed to promote work-life balance.
  • Professional growth opportunities, including career development resources, internal mobility support, and learning opportunities.
  • Opportunity to work on high-impact technology and mission programs involving AI, cloud, cybersecurity, software, and IT service management.