Deployment Advisor- EMR/EHR

Company Overview

We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

Key Responsibilities

• Client Consultation: Serve as the primary point of contact for clients, conducting in-depth consultations to understand their unique needs, workflows, and objectives related to employee health management.
• Implementation Approach/Deployment Strategy: Develop and deploy creative and innovative strategies tailored to each client's specific requirements. Collaborate with clients to identify process improvement and automation opportunities within their employee health programs, proposing customized solutions while taking into consideration budget and timeline. Complete requirements gathering and scope creation for all in scope workflows.
• Software Configuration: Configure application as needed according to requirements. Direct analysts to ensure accurate and efficient setup of the employee health software for each client. Provide guidance and oversight, ensuring configurations align with client needs and industry best practices. Ultimate sign off on configuration and workflow validation.
• Training: Provide comprehensive training and support to clients on the functionality of the employee health software. Conduct workshops, webinars, and on-site training sessions to ensure client proficiency in utilizing the software.
• Relationship Management: Establish strong, collaborative relationships with clients, acting as a trusted advisor for their employee health initiatives. Identify opportunities for upselling or cross-selling additional services or features to enhance client value.
• Continuous Improvement: Stay informed about industry trends, best practices, and emerging technologies in employee health management. Continuously evaluate and improve deployment processes, methodologies, and tools to optimize efficiency and client satisfaction.

Required Qualifications

• Education: Bachelor’s degree in Business, Healthcare Administration, or a related field. Master’s degree is a plus.
• Experience: Proven experience in consulting, project management, or software deployment, preferably in the employee health or healthcare industry. Strong leadership skills with experience leading and motivating teams. Experience in software configuration or technical implementation is a plus.
• Skills: Exceptional consulting and communication skills. Ability to listen actively, understand client needs, and translate them into effective solutions.