Delivery Solutions Architect - Digital Native Business

Role Summary

As a Delivery Solutions Architect (DSA), you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

Impact

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders
• Be the first contact for any technical issues or questions related to production/go live status
• Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan covering all customer-facing technical roles and teams
• Provide internal and external updates on usage and customer health

Requirements

• 5+ years of experience in technical project/program delivery within Data and AI
• Programming experience in Python, SQL or Scala