Deal Desk Manager
About the role
Deal Desk Manager
Fastly is seeking a highly motivated and experienced Deal Desk Manager to manage the end-to-end execution of our most complex and strategic deals. In this role, you will be responsible for the day-to-day operations of our Deal Desk, focusing on driving revenue growth and ensuring a smooth deal approval process. The ideal candidate will have a strong Deal Desk background with knowledge of CDN and/or Security products, consumption-based models, excellent analytical skills, and the ability to collaborate with cross-functional teams.
What You'll Do
- Partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction.
- Review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies.
- Ensure a smooth and efficient deal approval process.
- Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize Deal Desk processes and policies.
- Maintain a comprehensive understanding of the company's product offerings, pricing models, and competitive landscape.
- Partner with the Deal Desk leader to implement Deal Desk policies, procedures, and tools to drive efficiency and effectiveness.
- Ensure compliance with company guidelines, policies, and revenue recognition rules.
What We're Looking For
- Bachelor's degree, preferably in Business Administration, Economics, Accounting, Finance, or related field OR commensurate work experience
- 5+ years experience as a Deal Desk Manager
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Salesforce and Salesforce CPQ, Google Suite, and Microsoft Excel.
- Strong experience with non-standard deal structuring, contract terms, and negotiation strategies.
- Ability to collaborate effectively with cross-functional teams.
- Experience in process improvement and policy development.
- Strong problem-solving and decision-making skills.
We’ll be super impressed if you have experience in any of these
- Experience in the CDN or security industry.
- Knowledge of SaaS business models and consumption-based pricing.
Work Hours
- This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements
This position has one opening and can be hired in the following preferred office locations: San Francisco.
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.