Data Migration Developer

Accountabilities:

• • Manage P1 and P2 SAP BASIS production incidents, ensuring timely resolution in accordance with established SLA and KPI requirements.
  • Perform incident analysis, troubleshooting, impact assessments, and resolution of critical production issues.
  • Lead or actively participate in major incident resolution calls, coordinating with application, infrastructure, database, and business teams during outages or performance degradation.
  • Conduct root cause analysis for recurring or critical incidents and recommend preventive and corrective actions.
  • Provide clear and timely status updates to stakeholders throughout critical incidents and production events.
  • Administer SAP landscapes across development, quality assurance, and production environments.
  • Perform SAP system monitoring, health checks, instance start/stop activities, client administration, spool management, background job monitoring, and user administration support.
  • Support SAP kernel upgrades, profile parameter changes, system patching, upgrades, and related maintenance activities.
  • Manage transport requests and coordinate transport movements across SAP environments.
  • Monitor work processes, system logs, dumps, queues, background jobs, and overall system performance.
  • Troubleshoot system availability issues, performance bottlenecks, job failures, update terminations, short dumps, lock entries, and spool-related problems.
  • Coordinate with database and infrastructure teams to improve system performance, availability, and stability.
  • Support system refreshes and other SAP lifecycle activities as required.
  • Contribute to continuous improvement of production support processes, monitoring practices, and operational reliability.

  Requirements:

  • 6–8 years of hands-on experience in SAP BASIS administration and production support.
  • Proven experience managing P1/P2 incidents in SAP production environments and working against strict SLA and KPI targets.
  • Strong knowledge of SAP NetWeaver, SAP system administration, monitoring, and performance tuning.
  • Practical experience with transport management, background job monitoring, spool and printer administration, user administration, and client administration.
  • Strong understanding of work process analysis, short dumps, system logs, traces, queues, and other SAP troubleshooting mechanisms.
  • Experience with SAP kernel activities, patching, upgrades, and profile parameter management.
  • Demonstrated experience in incident management, troubleshooting, impact assessment, and root cause analysis.
  • Familiarity with ticketing and service management platforms such as ServiceNow, Jira, or Remedy.
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • Strong communication and stakeholder-management skills, particularly during high-pressure production incidents.
  • Ability to prioritize critical issues, work independently, and coordinate effectively across multiple technical teams.
  • Preferred experience with SAP HANA and S/4HANA environments.
  • Knowledge of database coordination involving HANA, Oracle, SQL Server, or DB2 is an advantage.
  • Exposure to SAP Solution Manager, ChaRM, and enterprise monitoring tools is desirable.
  • Experience with SAP system refreshes, upgrades, and patching activities is preferred.
  • Familiarity with SAP environments hosted on Azure, AWS, private cloud, or other cloud platforms is a plus.
  • Understanding of ITIL principles and structured IT service management processes is advantageous.

  Benefits:

  • Fully remote work opportunity in India.
  • Flexible working arrangements and home-office environment.
  • Competitive, above-average compensation.
  • Opportunities to work on complex SAP and cloud technology projects serving global enterprise environments.
  • Exposure to SAP S/4HANA, SAP HANA, cloud-hosted SAP landscapes, and modern managed-services environments.
  • Opportunities for international collaboration and occasional flexibility to work from abroad.
  • Attractive benefits, including company pension and health-related programs, according to applicable employment conditions.
  • Individual career development planning with continuous training and on-the-job coaching.
  • Collaborative environment with open feedback, relatively flat hierarchies, and opportunities to work with experienced technical teams.
  • Exposure to innovation-focused SAP projects and large-scale enterprise technology environments.