Data Analyst II, Core Ops (Alma)

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Alma, a Spring Health Company, is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory.

As a Data Analyst II at Alma, you will help the BI team and Alma accomplish its mission of providing accessible and affordable mental health care. You will do this by analyzing, designing, building, and growing our reporting and insights. You will support the BI vision to become the go-to resource for reporting on Alma's business data and will be responsible for creating reporting that is accurate, accessible, understandable, and impactful, supporting our strategy to consolidate reporting from manual, time-intensive work to more centralized and accessible sources that empower stakeholders with data on demand.

You should thrive in the opportunity to provide data-driven solutions to challenging business questions, translating complex data, both quantitative and qualitative, from a variety of sources into actionable and impactful insights. The role will be highly cross-functional, working in a centralized Business Intelligence team and collaborating across teams to execute key projects.

What you'll do:

• Build and maintain interactive reports and dashboards and develop data models from multiple data sources
• Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels
• Develop a deep understanding of Alma's business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain.