D&I Program Manager, Professional Services

About the Role

As a Program Manager on the Global Professional Services team at Planet, you will drive complex projects focused on helping scale governmental customer adoption of the Planet Platform and its data products. You will work with cross-functional teams, both technical and non-technical, to define project methodology and strategy across a project portfolio. In this role, you will also contribute to business development efforts by working with Planet’s proposal team to deliver proposals related to Planet’s platform and data solutions for defense & intelligence (D&I) customers.

This position will appeal to candidates with a keen interest in defense & intelligence and applications of remote sensing data. The ideal candidate is process-driven and has a desire to improve ways of working to scale development cycles. Ideal candidates are excited to work as part of a global team, adapt quickly and have a growth mindset.

Impact You'll Own

• Work closely with Professional Services Engineers, PreSales, Product Management, and other teams to design and deliver reliable platform and data solutions
• Lead the development of proposals for D&I customers by gathering technical inputs, articulating value propositions, and aligning with mission needs
• Partner with internal and external stakeholders to define project scope, objectives, and success metrics
• Translate business and technical requirements into actionable and clear deliverables
• Scope and manage detailed project schedules; drive execution of project scope; proactively identify and mitigate risks; track project costs and budget
• Deliver consistent project updates to customers and internal stakeholders on progress, adjustments and strategy
• Design and implement processes for operational excellence and scalability
• Continuously improve ways of working and processes by monitoring business workflows and identifying inefficiencies
• Manage contracts with subcontractors, including task assignment, deliverable tracking, and budget management
• Measure project performance and customer satisfaction to improve future delivery

What You Bring

• 6+ years of experience in project management experience, including experience supporting proposal development for government or defense-sector customers