🇩🇪Customer Support Manager

Responsibilities

• Processing customer inquiries by phone and email
• Professional handling of customer feedback and objections
• Support in administrative tasks
• Collaboration on projects (as resources available)
• Ensuring high customer satisfaction

Requirements

• French native speaker (mandatory)
• Excellent written and verbal communication skills
• German and/or English advantageous
• Experience in customer service or administration
• Strong IT skills (MS Office mandatory)
• Independent and structured working style
• Resilient and solution-oriented

Benefits

• 100% remote work worldwide
• Flexible work arrangement
• Dynamic growing company
• Opportunity for professional development
• Direct influence on processes and customer satisfaction
• 5 weeks vacation
• Fixed, above-average salary (no bonus, no commission)