Customer Success Manager, UK

About Sword Health

Sword is building AI to heal billions and unlock humanity's full potential. We're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs.

Role

We are seeking a growth-oriented Customer Success Manager with essential NHS background. You will manage the end-to-end client lifecycle, focusing on navigating complex NHS procurement, governance, and stakeholder engagement.