Customer Success Manager, Sports and Entertainment
About the role
About Mashgin
Mashgin powers the world's best checkout experience for over 40 million users. Customers place items on kiosks and AI rings up their entire order in less than a second. The technology powers over 1 billion transactions at locations including over half of all US professional sports teams, 4,000 convenience stores, major airports, and universities.
Backed by a well-funded Series B, Mashgin is one of the rare AI startups that's already profitable. The company is built on a culture of extreme ownership, autonomy, and customer obsession.
Position Summary
The Customer Success Manager for Sports & Entertainment owns the venue relationship from go-live through renewal. Accounts include stadiums, arenas, and event centers — high-volume, high-visibility locations where reliability is critical, especially on game day.