Customer Success Manager - Sailthru

About Us

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform, we unify identity, intelligence, and omnichannel activation into a single platform powered by one of the industry's largest proprietary databases and AI.

Role Overview

As a Customer Success Manager, you will serve as a strategic advisor and primary point of contact for a portfolio of clients. You will partner with marketing teams to develop effective customer engagement strategies, drive adoption of our platform, and ensure clients achieve measurable business outcomes.

Responsibilities

• Work with sophisticated marketing teams using data-driven segmentation and lifecycle programs
• Develop and implement omnichannel engagement strategies to drive measurable customer growth
• Drive platform adoption and ensure clients achieve business objectives
• Serve as strategic advisor for assigned client portfolio