Customer Success Manager, EMEA

About Anteriad

We are not just another B2B solution provider. We're problem solvers. We believe that data is the key to unlocking effective solutions that span a range of marketing challenges - from customer acquisition to demand generation to account-based marketing. Data is at the core of everything we do. Our team works tirelessly to create powerful solutions that drive real results for our clients. Whether it's through innovative technology or deep analysis, we're committed to finding the best path to growth for every one of our customers.

Why Join Our Customer Success Team?

As a key member of the Anteriad Customer Success team you will be tasked with problem solving for internal and external customers on Anteriad's line of products. As a Customer Success Manager, you will provide top quality post-sale support on customer inquiries for content syndication, display advertising, and data services. You will quickly become an expert on the full operational process from initial quote to campaign completion, and wrap-up generation on all products sold in your team. The processes should be understood at an expert level at which you can problem solve for internal and external stakeholders consistently. As this position sits as the bridge between sales, operations, and customers, you will have excellent written and verbal communication skills. As CSM, you will work closely with Anteriad customers, Customer Success Managers, Sales Directors, and the Operations team.

Benefits

• Flexible PTO & Company Holidays
• Flexible Schedule
• Continuous Professional Training and Development
• Mix Of Collaborative & Independent Work