Customer Success Manager (Commercial) - EMEA

About Vanta

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease.

Role Overview

As Vanta's EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialised solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business.

What You'll Do

• Lead post-sales activities for Vanta's customers through onboarding, implementation, product expertise, renewal and identifying upsell opportunities
• Carry a book of business of approximately 50 customers