Veeamsoftware
Veeamsoftware

Customer Success Engineer

supportfull-timeRemote, France
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role.

As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You will:

  • Lead onboarding, adoption, and optimization
  • Proactively identify churn risk, migrations, and upsell opportunities
  • Apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value
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Customer Success Engineer at Veeamsoftware — Remote