Customer Success Engineer (Kotlin Multiplatform)

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We're looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin Multiplatform (KMP) in real-world production environments.

Role description:

This role focuses on supporting organizations throughout their Kotlin Multiplatform (KMP) adoption journey, from initial evaluation to successful production rollout, while also contributing to product improvements and the roadmap, with focus on KMP adoption, evaluation, feedback and advocacy.

• Engage with organizations at various stages of KMP adoption within existing projects.
• Support teams through migration, integration, and scaling of shared codebases.
• Help teams overcome technical blockers and successfully move from experimentation to production use.
• Proactively engage with prospective users who may benefit from KMP.
• Understand customer use cases, technical constraints, and adoption challenges.
• Provide practical guidance on feasibility, architecture decisions, and adoption strategies.
• Gather structured feedback, insights, and pain points from customers.
• Collaborate with product and engineering teams.