Customer Success Enablement Manager

About Sword Health

Sword is building AI to heal billions and unlock humanity's full potential. The company is pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. Sword operates as both a clinical-centric frontier AI lab and an applied AI platform, reimagining how care is delivered at scale.

More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. The platform spans physical therapy, women's health, cardiometabolic, and mental health, now moving toward a fully AI-native, 24/7 care program.

Role

The Enablement Coordinator at Sword Health will lead the strategic development and execution of comprehensive Customer Success enablement programs. This role is pivotal in equipping the Customer Success team with the tools, knowledge, and resources needed to drive client success and retention.