Customer Marketer

About the Role

We're looking for a Customer Marketing Manager who is equal parts relationship builder and system architect. You love talking to customers, hearing their stories, and turning those stories into content and experiences that move deals and build brand. You're also the kind of person who builds the engine, not just runs it.

In this role, you'll own Apollo's customer advocacy program end to end. That means case studies, testimonials, a growing community of engaged advocates, and the infrastructure to make all of it work at scale. You'll partner closely with Sales to make sure reps have exactly the right customer proof at exactly the right moment. And you'll go beyond the basics to help Apollo build something rare in B2B: a real, engaged customer community, especially upmarket.

This is a senior IC role. You'll inherit some early-stage work and turn it into a real program.

Why this role?

• Real business impact. The right customer story at the right moment can close a deal. You'll see it happen.
• Build something from scratch. There's no playbook to follow here. You'll write it.
• Work with customers who love the product. Apollo users are passionate. This is a good problem to have.

What you'll do:

• Own case study production from interview to publish, and make sure reps actually use the content. If it lives in a folder nobody opens, it doesn't count.
• Build and manage a testimonial library that's always fresh, always accessible, and growing. You'll know what's in it better than anyone.
• Run a customer advocate community — a curated group of customers who are tapped for testimonials, co-marketing, content, speaking opportunities at ApolloNEXT, and more.
• Own public advocacy at scale. You'll build and run a program that gets advocates singing Apollo's praises where it matters — LinkedIn, G2, community forums, and beyond. Whether organic or incentivized, you'll know how to activate customers to speak up and make it worth their while.
• Help Sales close. When a rep needs a reference, you're the person who finds the right match fast. You know the advocates, the use cases, and the stories that win deals.