Customer Education Consultant
About the role
About Motive
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The platform provides complete visibility and control for drivers, vehicles, equipment, and fleet-related spend in a single system, serving nearly 100,000 customers across transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Role Overview
As a Customer Education Consultant specializing in Customer Education, you will empower customers to maximize the value of Motive's products and services through strategic planning, expert delivery, and continuous improvement. You will act as a trusted advisor, guiding customers through comprehensive learning journeys tailored to their unique needs and objectives.
Key Responsibilities
- Design and deliver customer education strategies grounded in instructional design principles
- Partner with cross-functional internal teams to support customer success
- Develop tailored learning programs based on customer needs and business objectives
- Measure and track educational outcomes and business impact