Credit Risk Director, Business Borrowing

About our Borrowing team:

Our Borrowing (lending) team is growing and we’re looking for a Director to build and lead our credit risk function for lending to our business banking customers. The ideal candidate should have in-depth knowledge of lending to small and medium size sole traders and limited companies, automated decisioning and Credit Risk Management activities.

As the size of our Business Banking customer base continues to grow, we are building out lending products to support our customers' funding needs. We aim to create a genuine feel-good factor when it comes to business credit, and are looking to build a team of driven, analytical and creative individuals to help us achieve this goal.

With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will lead a team of credit analysts and managers and play a pivotal role in refining our credit and pricing strategies, particularly as we introduce new lending products to the market. You will work with colleagues across Monzo to make sure we are building profitable lending portfolios and amazing products for our customers.

You’ll play a key role by…

• Leading a team designing and implementing credit and pricing strategies for our business lending products
• Monitoring the performance of our existing strategies, and iterating to improve them
• Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk
• Supporting the design and roll-out of new products and customer journeys, while working together with people from engineering, marketing, product, risk and control to achieve this
• Providing leadership across our Business Banking and Borrowing Collectives
• Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy

We’d love to hear from you if…

• You have strong domain expertise in providing lending products to small businesses
• You have a track record leading analytical credit teams
• You have a deep understanding of how business lending works, including regulation and industry best practice
• You are passionate about customers and understand the role credit strategies and policies play in customer outcomes
• You’re comfortable balancing ‘soft’ information (e.g. customer feedback/qualitative market research) with hard data (e.g. A/B test outcomes)
• You have strong analytical and data capabilities, backed up by technical coding skills
• You can bring a dynamic energy