Coordinator, Marketing Onboarding

Accountabilities

• • Coordinate onboarding activities for newly acquired practices, ensuring key requirements and milestones are completed accurately and on schedule.
  • Complete onboarding intake documentation and ensure all required practice information is collected, validated, and submitted on time.
  • Compile, verify, and maintain practice data gathered from multiple internal and external sources.
  • Monitor onboarding progress, identify missing or inconsistent information, and proactively follow up with relevant stakeholders.
  • Maintain onboarding workflows, task assignments, and progress updates within Asana and other relevant systems.
  • Track marketing and onboarding deliverables, provide regular status updates, and escalate potential risks, delays, or information gaps when necessary.
  • Collaborate with Marketing, Operations, IT, and Corporate Development teams to coordinate requirements and ensure alignment throughout the onboarding process.
  • Support the execution of marketing deliverables that help newly onboarded practices establish a strong foundation from day one.
  • Maintain accurate and up-to-date onboarding records and contribute to strong data quality across systems.
  • Identify opportunities to improve onboarding processes, workflows, and cross-functional coordination.
  • Contribute to continuous improvement initiatives designed to increase efficiency and create a more consistent partner experience.
  • Take ownership of assigned activities and ensure commitments are followed through to completion.

  Requirements

  • 1–3 years of experience in coordination, administration, project support, marketing operations, or a similar role.
  • Experience using project management or workflow management software; Asana experience is preferred.
  • Demonstrated ability to track multiple tasks, manage competing priorities, and provide clear and timely status updates.
  • Strong organizational skills with exceptional attention to detail and accuracy.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across multiple teams.
  • Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • Exposure to digital marketing operations, including SEO, paid media, website operations, or related areas.
  • Strong ability to work independently while maintaining effective communication with cross-functional stakeholders.
  • Proactive, dependable, and accountable approach, with a willingness to take ownership of responsibilities and follow through.
  • Adaptable and solutions-focused mindset, with the ability to remain effective as processes and priorities evolve.
  • Genuine interest in marketing operations and how cross-functional teams contribute to business growth.
  • Experience in healthcare, multi-location retail, franchise, or service-based organizations is an asset.
  • Candidates must be legally eligible to work in Canada.

  Benefits

  • CAD $60,000–$75,000 annual salary, with offers determined by relevant experience, skills, qualifications, and internal equity.
  • Eligibility for a bonus of up to 10%.
  • Competitive total rewards and benefits package.
  • Hybrid schedule: four days on-site Monday through Thursday and Friday working from home.
  • Opportunity to work in a collaborative, cross-functional environment.
  • Exposure to marketing operations, project coordination, data management, and business integration.
  • Opportunities to contribute to process improvement and operational efficiency initiatives.
  • Inclusive workplace committed to diversity, accessibility, and equal opportunity.
  • Professional growth opportunities within a rapidly growing healthcare network.