Customerio
Customerio

Contract Accounts Payable Coordinator

financefull-timeAmericas Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role

Overview

Hi, I’m Terre Holmes, Accounts Payable Manager, and I’m looking for a Contractor Accounts Payable Coordinator to support the day-to-day operations of our Accounting team. This is a mid-level role - we're looking for someone who already gets the fundamentals of accounting and understands the why behind how we process payables, not just the mechanics of getting an invoice from A to B. You should be able to connect what you're doing day-to-day to where the team is headed, so we're building together instead of you needing a lot of hand-holding along the way.

This is a great role for someone who is detail-oriented, organized, and comfortable working in a fast-paced, collaborative environment. You'll work closely with our AP Manager and broader Accounting team to ensure timely, accurate payables and solid financial hygiene.

One thing we want to be upfront about: this role carries real ownership and can be demanding at times. If you're looking for a steady, identical-every-day kind of job, this probably isn't it. If you want a role where the work matters and you're trusted to run with it, that's exactly what we're building.

Some things you'll do

  • Process incoming invoices with speed and accuracy, ensuring correct vendor setup, GL coding, and department allocation
  • Review invoices for completeness and follow up on missing or incorrect information
  • Monitor the AP inbox and route questions or requests to the appropriate internal stakeholders
  • Onboard new vendors in our accounting system and maintain up-to-date vendor records
  • Respond to vendor inquiries with clear, professional communication
  • Match invoices to agreements or supporting documentation when applicable
  • Reconcile vendor statements against AP records and flag discrepancies
  • Reconcile corporate credit card transactions and investigate declined charges
  • Support weekly payment runs by preparing payment batches and updating trackers
  • Maintain organized digital records to support audits, reporting, and month-end close
  • Assist with light month-end activities, including invoice compilation for accruals
  • Contribute to ongoing AP process improvements and data clean-up initiatives

What we're looking for

  • Mid-level AP experience - we're specifically not looking for someone entry-level
  • Solid grasp of accounting fundamentals, including accruals and prepaid amortizations (a degree isn't required if you've built this knowledge through hands-on AP experience)
  • Startup experience is a big plus
  • Strong attention to detail and a high bar for data accuracy
  • Clear, professional written communication skills
  • Comfort managing routine, deadline-driven work in a remote environment, with the composure to stay steady even when things get a little stressful
  • Willingness to ask questions, flag issues, and escalate appropriately
  • Experience with Ramp is a plus, especially Ramp Bill Pay.

You'll be successful in this role if you

  • Enjoy structured, process-driven work and take pride in getting the details right
  • Stay organized and calm when handling a steady flow of tasks
  • Communicate proactively and follow through consistently
  • Prefer clean books and tidy records over "we'll fix it later"

Logistics

  • Hours: Full time - 40 hours/week
  • Location: Remote, located in the US or Canada
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Contract Accounts Payable Coordinator at Customerio — Remote