Continuous Improvement Project Manager

About You:

• You know the challenges in manufacturing and operations, and you believe there is a better way
• You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives
• You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
• You understand the business impact of operational improvements
• You’re ready for a start-up environment as part of a fast growing SAAS company
• You are comfortable working with digital tools and have a willingness to adopt new AI-assisted workflows as they are introduced to the PS org

What skills do I need?

• 5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent
• Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
• Experience working with manufacturing operations
• Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
• Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations
• You will be among the first practitioners to help Tulip define what AI-first delivery looks like — training and tooling will be provided, but intellectual curiosity is expected

Nice to have:

• Experience with AI-assisted project tools, knowledge management, or automation platforms (e.g., Zapier, Make, Copilot, Claude or similar)
• Lean/ Six Sigma
• Agile and/ or scrum methodologies
• PMP
• Life sciences manufacturing experience

Key Responsibilities:

• Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
• Collaborate with internal experts and customers to define project success and requirements
• Lead organization of information and communication to allow teams to focus on project work
• Provide expertise and thought leadership to guide customers through manufacturing digital transformations
• Understand technical project details enough to manage and escalate when needed
• Scope and quote projects for customers
• Contribute to internal process development and continuous improvement
• 25% expected travel

Key Collaborators:

• Customers
• Internal customer-facing technical teams
• Sales/ commercial
• Tulip’s partners