Construction Defect Claims Examiner

Accountabilities

• • Investigate, evaluate, and resolve construction defect claims, including complex and litigated matters.
  • Review building plans, construction specifications, applicable codes, contracts, and related documentation to assess coverage, liability, damages, and overall exposure.
  • Analyze claim information and develop well-supported coverage positions and resolution strategies.
  • Manage ongoing communication with policyholders, builders, attorneys, and other stakeholders, establishing clear expectations and maintaining productive relationships throughout the claims process.
  • Prepare clear, accurate, and professional written and verbal reports outlining claim findings, coverage determinations, exposure assessments, and recommended courses of action.
  • Manage claims involving significant financial exposure, including matters with thresholds of $100,000 or more.
  • Participate in mediations, litigation activities, and other formal dispute-resolution processes as required.
  • For senior or highly complex claims, evaluate advanced coverage issues, develop risk transfer strategies, coordinate with legal counsel, and drive comprehensive resolution plans.
  • Identify key risks and issues early and use investigative findings, policy analysis, and available evidence to support timely and appropriate claim decisions.
  • Develop and execute resolution strategies for complex or high-value claims while balancing coverage obligations, exposure, legal considerations, and business objectives.

  Requirements

  • 5–7 years of specialized experience handling construction defect claims.
  • Active adjuster’s license required.
  • Demonstrated experience investigating and adjudicating construction defect claims, with strong knowledge of coverage, liability, and damages analysis.
  • Experience handling complex claims with financial exposures of $100,000 or more.
  • Strong understanding of construction-related documentation, including building plans, codes, specifications, and other materials relevant to determining liability and damages.
  • Litigation and mediation experience is preferred, particularly experience managing litigated construction defect matters.
  • Proven ability to develop and execute resolution strategies for complex or high-value claims.
  • Strong background in coverage analysis and risk transfer strategies.
  • Ability to work effectively with policyholders, contractors, attorneys, counsel, and other stakeholders throughout the claim lifecycle.
  • Excellent written and verbal communication skills, with the ability to present complex claim matters clearly, accurately, and professionally.
  • Strong investigative, analytical, negotiation, and problem-solving capabilities.
  • Ability to exercise sound judgment, manage competing priorities, and take ownership of complex claims through resolution.

  Benefits

  • Opportunity to manage complex construction defect claims with significant financial and legal exposure.
  • Exposure to advanced coverage analysis, risk transfer strategies, litigation, and mediation.
  • Opportunity to work with a broad range of stakeholders, including policyholders, builders, attorneys, and legal counsel.
  • Professional environment that values technical expertise, sound judgment, and effective claims resolution.
  • Opportunity to further develop expertise in complex and high-value construction defect claims.