Community Operations

Responsibilities

• Solve problems and answer questions raised by community members, provide support and assistance on behalf of the core team.
• Collect community feedback and suggestions on products and activities, and assist in product optimization.
• Manage the user community on platforms such as Telegram/Discord/Wechat, create high-quality and targeted community groups through autonomous governance, incentive programs and tools.
• Organize and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation.

Requirements

• Experience in community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills.
• Great passion for the cryptocurrency industry, ideally with experience in crypto and DAO.
• Fast learning ability is a must. Solutions focused, resourceful and strong sense of initiative.
• Experience in creating content for social media platforms.
• Adaptive to flexible working hours and remote collaboration.
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be a strong advantage.
• Any blockchain knowledge for educating new users will be an added advantage.