Commercial Telecommunications Sales Engineer

Role Description

We are seeking an experienced and technically proficient Sales Engineer to join our team. The ideal candidate will possess a strong background in the commercial telecommunications industry, with deep expertise in internet services (e.g., Dedicated Internet Access, Broadband, Wireless Internet), a comprehensive understanding of networking solutions (e.g., SD-WAN, VPN, LAN/WAN technologies) and passive optical networks and their deployment. This role is critical in providing technical pre-sales support, designing tailored solutions, and serving as a subject matter expert for our sales force and prospective clients.

In this role, you'll:

• Technical Pre-Sales Support:
  • Act as the primary technical resource for the sales team, accompanying sales executives on client calls, presentations, and solution demonstrations.
  • Conduct in-depth technical discovery sessions with prospective clients to understand their business needs, current infrastructure, and technical requirements.
  • Translate complex technical concepts into clear, concise, and business-oriented language for non-technical stakeholders.
• Solution Design & Architecture:
  • Design and architect customized internet and networking solutions that address client challenges and align with their strategic objectives.
  • Develop detailed technical proposals, solution diagrams, bills of material (BOMs), and statements of work (SOWs).
  • Collaborate with product development, network operations, and implementation teams to ensure proposed solutions are feasible, scalable, and supportable.
• Proof of Concept & Demonstrations:
  • Lead and execute technical demonstrations, proof-of-concepts (POCs), and pilot projects to showcase the capabilities and benefits of our solutions.
  • Address technical questions, concerns, and objections from potential clients with confidence and expertise.
• Subject Matter Expertise & Training:
  • Serve as a subject matter expert (SME) on our internet and networking service portfolio, staying current with industry trends, emerging technologies, and competitor offerings.
  • Provide technical training and enablement to the sales team on new products, services, and best practices.
  • Participate in industry events, webinars, and conferences to represent the company and gather market intelligence.
• Post-Sales Handoff:
  • Facilitate a smooth technical transition from sales to post-sales implementation teams, ensuring a clear understanding of the client's requirements and the proposed solution.

At a minimum, we'd like you to have:

• B